Salemtowne's Response to COVID-19

Salemtowne Retirement Community is committed to the health and safety of our residents, team members and general community. We are continually monitoring the development of coronavirus (COVID-19) as well as following updates and recommendations from local, state, and national health officials, including the Centers for Medicare and Medicaid (CMS) and the Centers for Disease Control and Prevention (CDC) in what has developed into a national emergency. 

Our dedicated leadership has been hard at work preparing for and responding to this global crisis.  Outlined below are some of the very difficult, but necessary measures that have been implemented on our campus in response to the coronavirus.

We appreciate your understanding as we navigate this unprecedented time together.  We also ask for your cooperation with the measures we have implemented to protect and keep Salemtowne healthy. We encourage all residents and team members to follow the guidelines being provided by public health officials.  

Remember, the symptoms of the coronavirus are fever, cough, shortness of breath, and/or sore throat.   

The best way to prevent illness is to avoid being exposed to this virus.

  • We encourage everyone who cannot easily maintain a safe distance of 6 feet to wear a face covering when outside of their home
  • Wash your hands often with soap and water for at least 20 seconds
  • Learn more ways to prevent illness on the CDC How to Protect Yourself webpage

Visitor Restriction

Salemtowne Retirement Community serves a population of people at high risk to COVID-19 and is thereby following current CMS guidelines recommendations by not allowing visitors, including family and friends, to our campus until further notice.  The only exception to this rule will be in cases of end-of-life care. Decisions about visitation during an end of life situation will be made on a case-by-case basis by our Director of Clinical Services. 

Stay at Home Order

North Carolina has a "stay at home" order in place. This means you stay in your residence except for exercise outdoors or getting essential items. We have established in-house stores for groceries and essentials for residents to order and receive delivery of items at their residences.  At this time we are asking residents not to leave campus unless it is an emergency.

Infection Control

We have also elevated our sanitation standards, including frequent cleaning of common areas. We are asking residents and team members to continue to follow infection control guidelines by practicing social distancing and performing frequent handwashing.  We have three Certified Infection Control Preventionists in our health care center providing up-to-date infection control guidance for our community.

Dining operations

Salemtowne has closed all group dining venues. Cottage and villa residents can drive through to pick up meals and apartment residents will have meals delivered to them.  

Group Activities and Events

We have canceled all on-campus group activities and events that include internal and external  groups. We are recommending that residents not gather, socialize or eat in groups. Household coordinators and nurses will continue to work with families and loved ones to ensure that they are still able to stay in communication with residents via phone, Facetime, or Skype.

Our leadership team is monitoring conditions daily and will continue to respond in a timely manner to the challenges of this ever-changing health threat as they develop.

This situation is ever-changing, and we are in continual communication with the local Health Department, Wake Forest Baptist Health, and Novant. We will continue to monitor the situation closely and communicate any changes as they develop.

For more information, call:

Salemtowne Main – 336-767-8130
Salemtowne Rehabilitation Concierge – 336-231-5263

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