About

Frequently Asked Questions

• What is a Life Plan Community or CCRC?

  In general, Life Plan Communities also known as Continuing Care Retirement Communities (CCRC) provide a continuum of care to older adults under a contract for the life of an individual or for a period longer than one year, in exchange for an entrance fee and/or periodic fees. Salemtowne's full menu of services on campus include independent living cottages, apartments and villas, physician services, rehabilitation services, assisted living, short-term and long-term skilled nursing, as well as memory care residences. Salemtowne is a Life Plan Community designed to help ensure that retirement is rewarding, offering a combination of comprehensive wellness programs, services and amenities — all with predictable monthly costs.

• What are the fees associated with Salemtowne?

  Residents pay a one-time entrance fee and begin paying a monthly fee upon moving into the community. The entrance fee entitles the applicant to residency at Salemtowne (independent living residents only), together with the use, enjoyment and benefits of the common areas, amenities, services and programs. There is an additional one-time entrance fee for a second person occupying a residence.

  The entrance fee also assures the resident priority access to the on-campus Babcock Health Care Center and the on-campus Masten Assisted Living Center should care be needed, either on a temporary or long-term basis. Residents who have paid an entrance fee are entitled to a discounted rate for assisted living and skilled nursing care when the need arises.

• What’s included in the monthly fee?

  The monthly fee includes such items as utilities (except phone), cable television, internet services, a flexible dining program, maintenance, groundskeeping, security, housekeeping, and recycling. It also includes use of the fitness center/pool, on-campus transportation shuttle, and scheduled medical transportation. There is an additional fee for a second person occupying a residence. The monthly fee for each Salemtowne residence varies according to the size of the accommodations and services selected.

• Are any of the fees associated with Salemtowne tax deductible?

  Yes. A portion of the entrance fee can be used as a one-time medical tax deduction in the year paid. A portion of the monthly fee is also considered a medical tax deduction. Residents receive this information annually from Salemtowne to provide to their tax advisor.

• What type of contract does Salemtowne offer?

  Salemtowne offers two contract choices. A modified contract (type B) is defined by the NC Department of Insurance as one that provides housing, residential services, and a specified amount of health-related services in exchange for an entrance fee and a monthly fee. Health related services are provided at a subsidized rate. The second contract option, a fee-for-service (type C) , is defined by the NC Department of Insurance as one that provides housing, residential services, and a priority access to health-related services in exchange for an entrance fee and monthly fee. Health related services are provided at the going, full per-diem rate.

• When should I make a move?

  Making a move at any time in your life requires careful thought and consideration. We suggest that you work with one of our sales counselors to make a plan for your future. We strongly advocate that you move to Salemtowne when you are able to physically and mentally enjoy all that our thriving campus has to offer.

• Are pets welcome?

  We are a pet friendly community allowing two pets per residence. We do require a non-refundable pet fee per pet.

• May I personalize my residence to my own preferences?

  Yes. Residents take pride in furnishing and decorating their new homes to reflect their tastes. Salemtowne also offers a nice selection of custom upgrades. With approval of management and for an additional charge, you can add special features such as built-in storage or other individual selections to customize your home.

• Does Salemtowne have a wellness program?

  Salemtowne is a next-generation community for older adults who want to live life to the fullest through lifestyle choices and purposeful living. That's why we created onPointe - wellness for life, powered by Masterpiece Living, a research-based program to help older adults live longer, healthier, happier lives.

  Salemtowne promotes a person-centered approach to successful aging designed to stimulate the social, intellectual, physical, and spiritual pursuits of senior living through an abundance of offerings on our 120+ acre campus.

• Do you offer transportation?

  Yes. We offer an on-campus transportation shuttle as well as transportation for local outings and shopping at no cost to residents. A limited number of scheduled medical transportation trips is also provided for residents at no extra cost.

• Do residents have a voice at Salemtowne?

  Yes. One way to contribute your voice to the community would be to join the Resident Council whose purpose is to share residents’ interests and concerns with administration. In addition, they facilitate communications and make recommendations to the administration. Another way to participate in our organization is through one of the two resident seats on our Board of Trustees.

• Who owns or manages Salemtowne?

  We are a not-for-profit organization whose mission is to provide aging adult services which create an experience that exceeds the needs of an evolving and diverse population of older adults in a continuing care retirement community governed by a Board of Trustees.

• Is there a wait list for residency?

  Our wait list is called the Towne Club. The deposit to become a member is $1,000 per person and it will be credited in full toward your Entrance Fee at the time you select your residence. The Towne Club is a unique opportunity to experience the Salemtowne lifestyle while you wait for your preferred residence to become available. Members are welcome to attend select programs and opportunities provided Salemtowne residents as well as enjoying meals in one of our two dining venues.

• How do I become a resident?

  Once a residence of your choice becomes available, a deposit equal to 10% of the entrance fee reserves your new home. At that time, you will be asked to provide financial and health related information. Following a residency review, your move-in date can be confirmed. The balance of your entry fee is due upon move-in.

• What is the next step if I want to learn more?

  Plan a visit to tour our wonderful campus, meet our residents, and sample our delicious cuisine. One of our Sales Counselors will be pleased to make an appointment to assist you in further exploring all the possibilities that can benefit you at Salemtowne. They can be reached at 336-714-2157 or marketing@salemtowne.org.